Oncor Preparations For The February Freeze

Oncor crews say they are standing by, ready to fix any power outages immediately in the area, should they happen. They have crews coming in from the Metroplex to help during the storm.

If an outage should occur, you are encouraged to call 888-313-4747 or the phone number on the back of your bill. If you do experience an outage, crews will do what they can to work quickly to repair it, but they say they will most likely not have an estimated time. The amount of work and the time it will take to complete it depends on what causes the outage, whether it's a tree or snapped power line, or other cause.