Verizon Drops "Convenience Fee" Plan - KAUZ-TV: Newschannel 6 Now | Wichita Falls, TX

Verizon Drops "Convenience Fee" Plan

Verizon Wireless is dropping a plan to start charging $2 for every payment made over the phone or online with the customer's credit cards. This comes after a customer backlash about the fee.

In a statement on its website, it says "customer feedback" prompted the decision to drop the "convenience fee" it wanted to introduce on January 15.

Verizon wanted to steer people to electronic check payments and automatic credit card
payments.

A petition on Change.org against the fees had gathered more than 57,000 names on Friday afternoon.

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