Holiday Package Delays - KAUZ-TV: Newschannel 6 Now | Wichita Falls, TX

Holiday Package Delays

Posted: Updated:

The combination of a short holiday shopping season, bad winter weather, and spike in late online shopping sales has caused some UPS deliveries to fall behind schedule. Shannon Stefanik of Wichita Falls made sure she did not have to worry during the holidays by getting her holiday shopping done in October.

"I've already seen how bad it works in the past of people stealing stuff. And stuff not getting delivered," said Stefanik, "so I wanted to avoid that at all cost. I have a three year old. That was my whole point making sure we had Christmas, on Christmas day."

Cindy Maloney of Wichita Falls said she had no trouble sending or receiving her holiday packages and gifts. However, Maloney said it was a different story for her family members.

"One of my cousins, she actually had a package that she was expecting. They called UPS and they said it was delivered to her porch; it was left on her porch," said Maloney, "but it wasn't there. First she thought someone had stolen it. Two days later here comes a lady a stranger a perfect stranger came to her house and said this was left on my porch. Not even the same neighborhood a complete different neighborhood."
    
UPS sent out this statement earlier today.

"We understand the importance of your holiday shipments. However, the volume of air packages in our system exceeded the capacity of our network." - UPS statement.

There has been no word yet if UPS will refund customers who's guaranteed delivery packages did not make it to their destination in time.

Amazon, who uses UPS to ship goods, has offered customers gift cards and other forms of compensation for the delays.
    
Jack Carney Newschannel6

  • News HeadlinesNews HeadlinesMore>>

  • Archer City Council Meeting

    Archer City Council Meeting

    Thursday, April 24 2014 10:41 PM EDT2014-04-25 02:41:06 GMT
    Archer City Council met on Thursday night to discuss several issues related to the drought. 
    Archer City Council met on Thursday night to discuss several issues related to the drought. 
  • Only On 6: Chemtrails Controversy

    Only On 6: Chemtrails Controversy

    Thursday, April 24 2014 10:30 PM EDT2014-04-25 02:30:09 GMT
    Contrails has some Texomans thinking twice when looking up. 
    Contrails has some Texomans thinking twice when looking up. 
  • Sheppard Air Force Base Scare

    Sheppard Air Force Base Scare

    Thursday, April 24 2014 9:18 PM EDT2014-04-25 01:18:47 GMT
    Sheppard air force base went into full lock down during their three day, on-going safety exercise due to a jackhammer. George Woodward, the Director of Public Affairs held a press conference to clarify the confusion and calm public nerves.  
    Sheppard air force base went into full lock down during their three day, on-going safety exercise due to a jackhammer. George Woodward, the Director of Public Affairs held a press conference to clarify the confusion and calm public nerves.