BBB Warns of Debt Collectors - KAUZ-TV: Newschannel 6 Now | Wichita Falls, TX

BBB Warns of Debt Collectors

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The BBB has received numerous calls from consumers about debt collectors calling and harassing consumers. 

There are a few possible scenarios that could be playing out in this situation.

The call could be a sign of identity theft. If you are receiving collection calls on accounts that you did not open, you need to check your credit report for 
any suspicious activity. You do this by going online at annualcreditreport.com.

The call could be a phony collection agency just trying to trick or scare you into giving out your personal information or paying them money.

If you do in fact owe the debt and the caller is abusive or uses threats they are violating the telemarketing laws. File a complaint with the Federal Trade Commission.

In any event, ask the debt collectors to mail you documentation which substantiates the debt and never provide or confirm any bank account, credit card or other personal information over the phone until you have confirmed the legitimacy of the call.

For more information you can always visit bbb.org.