Taken Care Of? - KAUZ-TV: Newschannel 6 Now | Wichita Falls, TX

Taken Care Of?

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The Oklahoma City Veterans Affairs Medical Center is not facing the many wait time data issues like other VA facilities in the country.

On Thursday, O.K.C. administration met at the Red Door in Wichita Falls to announce medical center updates, changes and answer questions from veterans and veterans’ service officers.

“Our only mission in the veterans’ health administration and the O.K.C. healthcare system is to serve our veterans, provide them with high quality care and to improve their quality of life,” said Director at the O.K.C VA Medical center, Daniel Marsh.

Veteran, Ike Eisenbach was one of the many veterans in attendance.

“In Oklahoma City, they say you get to see the same doctor. I’ve been going up there for over a year for my skin cancer and have never seen the same doctor more than twice, said Eisenbach.

Marcia Rossi, a veterans’ service officer for Wichita County also had questions for the O.K.C. administration.

“I would try to call the eligibility office at the Oklahoma City VA Medical Center.  I’ve been a little frustrated with them, so I brought it up to Mr. Marsh and he said he will take care of it and get it fixed, said Rossi.

“If you don’t tell us about those (issues), we're not telepathic.  I can’t read your mind, so if you’ll let us know we will get it resolved. That’s the bottom line, said Marsh.

The majority of Texoma veterans are cared for at the O.K.C. VA Medical Center.

95-percent of appointments at the medical center are scheduled within 30 days of the desired date. 

Taylor Barnes, Newschannel 6