Thieves Steal Online Order Off Your Porch - Newschannel 6 Now | Wichita Falls, TX

Thieves Steal Online Order Off Your Porch

If you plan to shop online this holiday season, watch out!  Thieves could be swiping your package right off your front porch.

“It happens on a regular basis, but it seems like it's more prevalent during the holiday season,” Wichita Falls Police Officer Timothy Johnson said.

Officer Johnson said last year he was a victim of “porch pirating.”  He said a FedEx package was stolen off his front porch.  However, he was able to resolve the issue through the company.

There are many steps you can take to make sure you don't become a victim.  One solution is to request a signature.  If you're not home at the time they deliver it, they will leave a form on your door, letting you know when and where you can pick it up.  However, if you don't want to play tag, you can also have someone you know look out for it.

“If you have trusted neighbors or family members that you can have them take custody of the package if it's left on the porch or have it delivered to them instead,” Officer Johnson said.

Something else to watch for, is people following a delivery truck with their car.  It could be a situation where they are waiting for the package to be delivered and then they will go and snatch it.

United Parcel Service representatives said another option is to have it delivered to your work place.  This is because most of the time the package is delivered during the day when you are at work.  They said you can also track it through the tracking number.  This will tell you where it is and when it will arrive.

Another option is to leave a note for the driver letting them know where you want them to put it, like your backyard.  This will make it so thieves can't see it.

However, if you do become a victim, the first thing you should do is file a police report.

“We want customers to go ahead and contact the shipper to go ahead and get replacement items shipped to them and then we work with the police department and with the shipper to make sure everything's taken care of,” Sara Everette, an Employee Communications Supervisor for UPS said.

She said anytime they get a claim, they will take it seriously.  They will conduct an investigation to make sure everything is taken care of and to make sure the customer is telling the truth.

UPS expected to deliver 586-million packages during the holidays.  The busiest day out of the holiday is December 22nd.  UPS expects to deliver 34-millions packages on that day, which is about 390 packages a second.

Alexandra McClung, Newschannel 6
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