WICHITA FALLS, TX (KAUZ)- It's been about a month since a new custodial cleaning service took over in the Wichita Falls Independent School District. It comes after a number of complaints were handed in to district officials regarding the cleanliness of classrooms last fall.
WFISD and Aramark went separate ways in January 2016. Since Aramark was removed and GCA Service Solutions of Dallas took over, school conditions are getting better and the custodial staff is being held to a higher standard, according to school officials.
In Fall of 2015, faculty throughout the district submitted a number of complaints about the service being provided by Aramark.
Things like toilet paper, and paper towels were among a number of concerns.
“Making sure that trash cans are emptied, there's paper towels, there’s toilet paper in the bathroom,” said Ashley Thomas, Communications Director for the WFISD. “I mean some of that, it's hard to put a price on. You have to make sure that those things are done for there to be the right kind of learning in a school.”
The new service is also providing additional staffing, where Aramark had less than a 100 employees spread across the district, GCA Service Solutions has 118, according to Thomas.
However, the additional staff is costing the district $29,383.75 more per month, or about $352,605.00 extra a year.
The new company officially started around January 17th. Since GCA Services took over, district officials said they've seen a number of regional officials with the company inspecting the work. It’s something they said they never experienced with Aramark.