Meter Mistake - Newschannel 6 Now | Wichita Falls, TX

Meter Mistake

(Source: KAUZ) (Source: KAUZ)
WICHITA FALLS, TX (KAUZ) -

A Wichita Falls resident took his water bill issue to the Wichita Falls City Council meeting today - he's disputing a $400 dollar bill. 

City officials say Joshua Jones told them that he was being overcharged for his water bill. Jones says there's no way he used as much water as the City is saying - which is 7 to 8 units a month. The Jones family had been receiving estimated water meter readings of 3 to 4 units for 14 months. Once an actual reading was made in May the bill went from about $80 dollars to $400 dollars in catch-up charges.

Deputy City Manager Jim Dockery says they have to estimate readings occasionally when meter readers can't read a meter. He says they typically catch the problem sooner.

"Unfortunately it was estimated at 3 or 4 units for an extended period of time."

Dockery says they went to the Jones residence with a service worker to confirm how much water was going through the meter and tested it. It was high compared to what they had estimated and that increase showed up on Jones' bill. 

He says the Jones family was caught up in an unfortunate oversight and that they visited them to explain the circumstances and try to work out a way to pay back those charges over an extended period of time - but Jones wants the bill adjusted. 

Dockery says new meters should alleviate these types of problems.

"We hope that this will become a non-issue when we change out all of our 35 thousand meters in the system with automated radio devices."

 Copyright 2016. All Rights Reserved KAUZ News.

  • News HeadlinesNewsMore>>

  • breaking

    Multiple people, including child, shot outside Canadian restaurant

    Multiple people, including child, shot outside Canadian restaurant

    Sunday, July 22 2018 11:44 PM EDT2018-07-23 03:44:54 GMT
    Sunday, July 22 2018 11:44 PM EDT2018-07-23 03:44:54 GMT
    (Source: Raycom Media, File)(Source: Raycom Media, File)

    At least 10 victims are being taken to trauma centers.

    At least 10 victims are being taken to trauma centers.

  • Gunman in Trader Joe's standoff was feuding with grandmother

    Gunman in Trader Joe's standoff was feuding with grandmother

    Sunday, July 22 2018 8:49 AM EDT2018-07-22 12:49:27 GMT
    Sunday, July 22 2018 11:30 PM EDT2018-07-23 03:30:33 GMT
    (AP Photo/Damian Dovarganes). Los Angeles Police SWAT officers escort a group of people who were held for their safety by police across businesses surrounding a Trader Joe's supermarket, after a gunman held dozens of people hostage inside the store bef...(AP Photo/Damian Dovarganes). Los Angeles Police SWAT officers escort a group of people who were held for their safety by police across businesses surrounding a Trader Joe's supermarket, after a gunman held dozens of people hostage inside the store bef...

    Police say they're trying to determine what prompted a man to shoot his grandmother and then run into a busy Los Angeles supermarket and hold dozens of people hostage for hours.

    Police say they're trying to determine what prompted a man to shoot his grandmother and then run into a busy Los Angeles supermarket and hold dozens of people hostage for hours.

  • Inspector warned duck boat company of design flaws last year

    Inspector warned duck boat company of design flaws last year

    Saturday, July 21 2018 6:13 PM EDT2018-07-21 22:13:06 GMT
    Sunday, July 22 2018 11:28 PM EDT2018-07-23 03:28:28 GMT
    (AP Photo/Charlie Riedel). People view a row of idled duck boats in the parking lot of Ride the Ducks Saturday, July 21, 2018 in Branson, Mo. One of the company's duck boats capsized Thursday night resulting in several deaths on Table Rock Lake.(AP Photo/Charlie Riedel). People view a row of idled duck boats in the parking lot of Ride the Ducks Saturday, July 21, 2018 in Branson, Mo. One of the company's duck boats capsized Thursday night resulting in several deaths on Table Rock Lake.

    Since 1999, duck boats have been linked to the deaths of more than 40 people, with a troubled safety record on the road and water alike.

    Since 1999, duck boats have been linked to the deaths of more than 40 people, with a troubled safety record on the road and water alike.

Powered by Frankly