WICHITA FALLS, Tx (RNN Texoma) - The Wichita Falls City Council is extending its contract with American Medical Response Ambulance Services for five years.
On Tuesday city councilors passed the resolution after getting offers submitted from both TranStar and AMR.
Wichita Falls Fire Chief Jon Reese said the new contract won't include a subsidy, saving taxpayer dollars.
Also for the first time, there will be a $1,000 penalty per incident if the response time does not meet city's requirements, which Chief Reese said encourages a higher level of care.
"For the first time we have added an additional ambulance that will be on 24 hours a day," Chief Reese said. "So they have increased their level of service to the citizens, yet are reducing the subsidy required to operate."
Wichita Falls averages 6,000 medical calls a year and in 2017 AMR did not have one complaint filed against them.
Chief Reese said their response time has also improved from ten minutes 90 percent of the time to ten minutes 95 percent of the time.