WICHITA FALLS, Texas (TNN) - The Better Business Bureau of North Central Texas is getting reports from several area businesses whose information is being used on fraudulent websites.
Scammers are using information from existing businesses to conceal their true location and contact information.
Websites registered in other places will use a name and address of a BBB Accredited Business not affiliated with them to convince consumers their website is safe.
These scam sites will charge consumers for products that will never arrive, sometimes even using a tracking code trick to void credit card disputes.
Online purchase scams have increased recently due to fraudulent sites offering products in high-demand with timely deliveries.
If any business begins to receive calls from customers thinking they were wrongly charged by them due to fraudulent sites stealing their information, the BBB recommends they direct the caller to the BBB’s Scam Tracker report or to their office at (940) 691-1172.
For more information on online shopping scams and tips on how to avoid them, click here.
See the full BBB press release below:
BBB Warning: Area businesses report their information being used to perpetrate fraud
September 29, 2020, Wichita Falls, TX - BBB of North Central Texas is hearing from several area businesses whose information is being used on fraudulent sites. The use of an existing business’s information is a new tactic being used by scammers to conceal their true location and contact information.
Early reports of this scam started in July, when a Wichita Falls company reported to BBB they were receiving calls from angry customers about unauthorized charges that displayed their website on the transaction details from the consumer’s bank. Then again, in August, BBB opened an investigation of an online retailer Tiditime.com, claiming to be located in Wichita Falls, TX on their website when the website was registered out of Panama. This investigation was prompted by an influx of consumer complaints and scam tracker reports alleging that this business fails to deliver the item(s) the consumer paid for. Notably, the address advertised on this website belongs to a BBB Accredited Business that is not affiliated with the fraudulent site. Just last week, another incident involving a car dealer in Dallas revealed all of their information to include name and address being used by an imposter website to defraud consumers.
Luckily, consumers have paid with credit cards and BBB always encourages you to dispute fraud charges with your credit card company. However, there is a tracking code trick being used to void these disputes. A BBB warning in August revealed, the crooks are sending stolen tracking information to the credit card company in an attempt to prove the merchandise was received. Online purchase scams have spiked in recent months due to fraudulent sites offering in demand products and timely deliveries. These phony sites use phone numbers and addresses linked to valid businesses concealing their actual location.
BBB recommends if any business begins receiving calls of this nature please direct the caller to BBB by either filing a BBB Scam Tracker report or by calling our office at 940-691-1172.